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KMID : 1001720090190030079
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Journal of Vocational Rehabilitation
2009 Volume.19 No. 3 p.79 ~ p.99
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A study on Certification Index Development for Vocational Rehabilitation Facilities in Gyeonggi Province
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Kim Dong-Ju
Byon Kyong-Hee
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Abstract
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The purpose of this study is to develop a certification index in order to operate vocational rehabilitation facilities focused on the application of a certification system based on the industrial characteristics of Gyeonggi Province, and to improve service quality. It is designed to judge whether or not vocational rehabilitation facilities are performing their work well and to secure the efficiency of facility operation and public obligation by providing standards which vocational rehabilitation facilities should maintain. Methods such as research on documentary records, expert group FGI, advisory meetings, and Delphi and AHP Techniques, were applied to the study. The certification index for vocational rehabilitation facilities that was derived from the results is composed of big realm, middle realm and certification standards. The big realm consists of a management realm including 9 middle realms, and a service realm including 8 middle realms, such as 2 common service realms and 2 special realms based on the kinds of service. One hundred and sixty-three certification indexes for vocational rehabilitation were derived from these two big realms and seventeen middle realms. On the basis of the study results, the researcher has proposed the necessity of establishing a certification institution, the introduction of a ompulsory certification system, the necessity of incentives for certification institutions, and education and training for employees at facilities through the certification system.
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KEYWORD
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AHP, Gyeonggi Province, Vocational rehabilitation facilities, Certification index, Delphi
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